Prisons Rolls Out International Digital Literacy Programme to Modernise Service Delivery

By Rhonet Atwiine | Monday, May 25, 2026
Prisons Rolls Out International Digital Literacy Programme to Modernise Service Delivery
The Uganda Prisons Service has launched an internationally recognised digital literacy training programme aimed at equipping prison officers with modern computer skills to improve communication, records management and operational efficiency across the institution.

The Uganda Prisons Service has launched the International Computer Digital Literacy (ICDL) Certification Training Programme in a move aimed at strengthening digital capacity among prison officers and improving service delivery across the institution.

The initiative forms part of the Service’s broader digital transformation agenda intended to equip officers with practical computer skills to enhance communication, records management, planning and decision-making.

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The programme builds on Uganda Prisons Service’s digitalisation journey that began in 2012, during which the institution has steadily invested in information and communication technology systems and infrastructure to improve operational efficiency and align with government development priorities.

Over the years, the Service has introduced several digital platforms, including the Human Resource Information Management System (HRIMS), the Prisoner Information Management System (PIMS), intranet services, Health Management Systems and radio communication networks.

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Officials say these investments have been complemented by continued ICT infrastructure expansion and staff training programmes aimed at strengthening coordination, accountability and institutional performance within the prisons system.

The launch was officiated by Assistant Commissioner General of Prisons in charge of Prisons Administration, John Bosco Tumwebaze, who represented the Commissioner General of Prisons.

Speaking during the event, Tumwebaze said digital competencies have become essential for officers operating within modern institutions, noting that technology continues to reshape how organisations plan, communicate and deliver services.

He explained that the ICDL certification will equip officers with internationally recognised computer skills expected to improve professionalism, efficiency and performance within the Uganda Prisons Service.

“Digital competencies are now a necessity in modern institutions because technology continues to transform the way organisations operate and deliver services,” Tumwebaze said.

He added that the programme aligns with government efforts to accelerate digital transformation across public institutions and strengthen efficiency within the public sector.

Tumwebaze further urged officers to embrace technology and maximise the training opportunity to improve their daily work processes, leadership capabilities and institutional effectiveness.

The ICDL programme is expected to support Uganda Prisons Service’s ongoing efforts to modernise operations and build a workforce capable of responding to the demands of an increasingly digital public service environment.

The rollout comes amid growing emphasis by government institutions on adopting digital systems to improve accountability, data management and public service delivery across Uganda.

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